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Refund Policy

TAV Contracting LLC
Effective Date: 11/29/25

1. Overview

Because construction and remodeling services involve labor, materials, scheduling, and custom work, refunds are limited.
This policy explains when refunds may be issued and when they may not.

2. Deposits

  • All deposits are non-refundable.
    Deposits secure labor, materials, and scheduling for your project.

  • If the client cancels after a deposit has been paid, the deposit will not be refunded under any circumstances.

3. Payments for Work Already Performed

Payments made for labor or materials that have already been delivered, ordered, or installed are non-refundable.

If work has begun and the client requests cancellation, the client is responsible for:

  • The cost of all materials purchased

  • Labor completed up to that point

  • Any restocking or supplier fees

4. Refunds for Overpayment or Billing Errors

If an accidental overpayment or billing error occurs on our end, TAV Contracting LLC will issue a refund or credit within 7–14 business days of confirming the error.

5. Materials and Special Orders

Many construction materials are custom or non-returnable.
Refunds for materials will only be issued if:

  • The supplier accepts a return, and

  • A refund is issued to TAV Contracting LLC

Any supplier restocking fees will be deducted from the client’s refund amount.

If materials are custom-ordered or fabricated specifically for the project, they are not eligible for refund.

6. Change Orders

Payments made for approved change orders are non-refundable once the materials are ordered or work has begun related to the change.

7. Project Cancellation by Client

If the client cancels the project:

  • Deposits are non-refundable

  • Materials already purchased will be billed to the client

  • Labor time already spent will be billed to the client

  • Additional cancellation fees may apply depending on contractual terms

8. Project Cancellation by TAV Contracting LLC

If we must cancel a project for reasons beyond our control (e.g., safety issues, client non-cooperation, code violations), refunds will be handled as follows:

  • Partial Deposits may be refunded only if no materials have been purchased and no labor has begun

  • If materials were purchased or work was started, only unused, returnable materials may be refunded per supplier policy

9. Quality Concerns

Refunds are not issued for quality concerns.
Instead, we will address workmanship issues covered under your workmanship warranty, if applicable.

Requests must follow the warranty policy terms.

10. Final Payments

Once a project is completed and signed off on (or deemed substantially complete), no refunds will be issued.

11. How to Request a Refund

To request a refund related to billing errors or unused materials, clients must contact us in writing:

TAV Contracting LLC
📞 (812) 639-8902
✉️ tavcontractingllc@gmail.com
🌐 www.bathroomandkitchenremodels.com

Requests must include:

  • Client name

  • Project address

  • Reason for the refund request

  • Documentation (if applicable)

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